Bedside shift report is an evidence-based practice designed to enhance communication with patients by including them in the handoff process from one care provider to another. Failures of communication during these transitions may result in patient harm, negative patient experiences and loss of trust in providers and/or the facility.
Recent innovations in technology have increased access to healthcare professionals for patients thousands of miles away.
As we begin this year’s Patient Safety Week, we reflect upon the path our organizations have taken in our journey to provide safe care to patients, and we celebrate the advances in safety initiatives that have created a better patient experience.
Recent Posts
Client Spotlight: Duke Lifepoint Harris Regional Hospital
Outcomes featured in this client story:
- 24% Increase In HCAHPS Top Box for Transition of Care
- 13% Increase In HCAHPS Top Box for Pain Management
Client Spotlight: Madonna Rehabilitation Hospitals
Outcomes Featured:
- 97% Likelihood to Recommend HCAHPS
- 52% Decrease in patient fall rates