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Patient Experience Webinars

Patient Experience Webinars

Join us for these interactive webinars to define, discuss and build a plan to improve your rounding processes. The webinars feature a range of topics from industry trends on patient experience to home-grown tactics that attendees can implement today. These programs are intended for nursing and patient experience leaders who wish to design or enhance their rounding programs and processes. 

 

Each 60-minute webinar will welcome a limited registration to ensure that all have a chance to actively participate and ask questions to the Nobl team of rounding experts.

Webinars are designed to have periodic moments of reflection and discussion through the presentation so that attendees can interact with fellow webinar attendees.

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Best Practices for Sharing and Review Rounding Data

November 4, 2021 | 12:00-1:00 CST

Data. It’s a word often used in healthcare to back-up our findings, justify our next steps, or in some cases lead us to a new conclusion. While we live in a world of Big Data, we may not intuitively know how to use this effectively to create change. In fact, only 15% of healthcare organizations in a recent Tableau IDC whitepaper are data leading. Data leading organizations are those with strong enterprise-wide data cultures. Yet 83% of CEO’s in the same survey want their organization to be more data driven. Data leading organizations not only have access to the powerful data; they build systems and processes that support the sharing, understanding and action taking that is necessary to make data-driven decisions.  

In this webinar, we will explore best practices and take-home tactics that healthcare organizations can use to understand and act upon data derived from rounding on patients, employees and environments of care.

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The Art & Science of Leadership Rounding

January 26, 2022 | 12:00-1:00 CST

Leadership rounding on patients can have a profound impact on patient's experience when an empathetic leader builds a relationship with the patient based on respect and trust. Mastering the skills behind a purposeful round involves not only inquiring about experience but gently influencing experience. 

In this webinar, we will explore how users can move beyond using leadership rounding as a method to survey to a daily practice that empowers patients and creates a remarkable moment on their journey.

Register for this workshop