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Mary Lanning Behavioral Health Client Story

Mary Lanning Behavioral Health Client Story

For Mary Lanning Healthcare’s Behavioral Services Unit, hourly rounding is centered around connecting with patient’s and having an active discussion about their current needs.  Nobl helped the unit  create an hourly rounding process to meet their patients’ needs proactively. Every hour, care providers locate the patient to discuss their schedule and personal needs.

During this conversation, they also check that the patient’s immediate environment is safe. Each front line staff member has an iPod that they used to document their conversation in the Nobl Rounding Platform.


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Outcomes featured in this client story:

  • Culture change
  • Increases in HCAHPS nursing communication