This past month, I conducted onsite mock appraiser visits with four re-designating ANCC Magnet Program™ hospitals. These facilities are among the best in the nation, and I was overcome by the excellent outcomes and innovations in care that were evident. I was also amazed at the extra work expected from unit-level nursing managers in these outstanding facilities.

Nobl Health and Vicki Hess, RN, MS, author and Top 5 Healthcare Speaker, are excited to announce a collaborative webinar, called Real-World Rounding: High Touch + High Tech = High Impact. This employee engagement focused webinar will highlight how close relationships combined with advanced technology leads to a high impact in an organization.

As the stores begin to fill with holiday gift merchandise, and Black Friday and Cyber Monday marketing fills the media, it is a good time to step back and revisit the priorities in our lives. As a healthcare technology service support company, Nobl helps the end-user, frontline providers of care every day. We understand the value they bring to each patient, the sacrifices they make to continue in a profession that while gratifying can also be exhausting, and the critical link they provide to keep America healthy.

The little things that go above and beyond the basic behaviors to create a “personal” experience or “wow” for each patient are important. These small but significant actions can make a big difference in patients’ perceptions of each encounter with a care provider. Individual staff members don’t have to wait for the whole facility to launch one of the best practices, they can create a change one provider and one patient/family at a time. Choose one new thing to implement each month.

Sometimes we get caught up in the rigors of life, the stresses at work and the never-ending to-do list. But with the recent tragic events caused by Hurricane Harvey in Texas, we are reminded what is important – family, friends, health, and happiness. As a healthcare technology company supporting the everyday workflow and documentation of nurses and nursing leaders across the country, we have many friends and colleagues in the hurricane’s path and we wish them “Godspeed” and safety to start the journey back.